Massage Health History

• I understand that massage therapy is provided for stress reduction, relaxation, relief from muscular tension, and improvement of circulation and energy flow.
• If I experience pain or discomfort during the session, I will immediately inform my therapist so that pressure/strokes can be adjusted to my level of comfort. I will not hold my therapist responsible for any pain or discomfort I experience during or after the session.
• I understand that today’s services are not a substitute for medical care and that my therapist is not qualified to diagnose, prescribe, or treat physical/mental illness.
• I affirm that I have notified my therapist of all known medical conditions and injuries.
• I agree to inform the therapist of any changes in my health and medical condition and that there shall be no liability on the therapist’s part should I forget to do so.
• I understand that massage is entirely therapeutic and non-sexual in nature.
• By signing this release, I waive and release my therapist from any liability, past, present, and future, relating to massage therapy and bodywork.

Thank you for choosing One Wellness. To provide the best experience for all of our clients, we ask that you review our booking policy before scheduling your appointment.

Appointment Reservations
A valid credit or debit card is required to reserve all appointments. Your card information is securely stored through our booking system and will not be charged at the time of booking unless otherwise noted.

Cancellation Policy
We kindly request at least 24 hours’ notice if you need to cancel or reschedule your appointment.

Cancellations made with more than 24 hours’ notice: No charge
Cancellations made with less than 24 hours’ notice: 50% of the scheduled service fee
No-shows or same-day cancellations: 100% of the scheduled service fee
These fees will be charged to the card on file.

Late Arrivals
If you arrive late, your service may be shortened to avoid delaying the next client’s appointment. You will be responsible for the full cost of the scheduled service.

New Clients
New clients may be asked to complete intake forms before their first appointment. Please arrive 10–15 minutes early to ensure your appointment begins on time.

Gift Certificates
Gift certificates must be presented at the time of service. If a cancellation fee applies, it will be charged to the card on file rather than deducted from the gift certificate unless otherwise requested.

Illness
If you are experiencing a fever, contagious illness, or symptoms that could affect your treatment or the health of others, please contact us as soon as possible. We will gladly help you reschedule your appointment.

Payment
Payment is due at the time services are rendered. We accept major credit cards, debit cards, cash, and other approved payment methods.

By scheduling an appointment with One Wellness, you acknowledge that you have read and agree to this booking and cancellation policy.